Company Profile |
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PRIME Consulting are independent customer
contact management specialists working with
major national and international organisations
to maximise the return on their investment in
contact centres, CRM, IT Infrastructure and
direct channels to market.
We specialise in the operational analysis,
design and implementation of customer contact
centres, call centres and generic voice and data
networks. We are independent specialists who
will work in collaboration with an organisation
to provide a clear strategy and business case,
combined with strong project and change
management skills to ensure implementation of
the organisation's vision.
We have established an excellent track record of
providing tangible business benefits to our
clients through effectively managing technology,
finance, people and suppliers.
The increasing complexity of today's information
technology demands a clear focus of how business
requirements are successfully translated into
effective solutions. Our independent status,
coupled with our industry experience and
structured project management approach ensure
that your objectives become ours and are
successfully achieved to your complete
satisfaction.
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About Prime |
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PRIME is a business solutions and service
provider specializing in the following key
areas:
Business System Solutions
Operational,
Technical and Strategic Consultancy
Information systems consultancy, implementation
and support.
Technical Project Management
Business Transitional Change Management
Interim Business Management
Outsourcing
With over 20 years in the business operations
and support arena, we believe we are unique to
Cyprus and are well placed to service Customer
facing organisations on the island. By attaining
strategic alliances with internationally
recognised, best in class technology providers,
we can provide the business solution that best
meets the needs of your organisation.
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Clients |
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Contact Centre Design, Operations
& Technology |
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Highly Commended
Technology Innovation in EMEA
2007
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Winner
Best Call Centre Consultancy in EMEA 2006
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Winner
Best Call Centre Consultancy in EMEA 2005
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Winner
Best Call Centre Consultancy in EMEA 2004
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